Western Care Association has a wide range of policies and procedures that are used to guide our practice and to ensure that the Association is compliant with a range of obligations, as set out under various legislation and regulations.  The following policies can be accessed by clicking on them:
Code of Conduct
Complaints Policy         
List of Complaints Officers
Complaints Register        
School Leavers Process - being updated

Safeguarding Vulnerable Persons

Western Care Association operates a NO TOLERANCE approach to any form of abuse against people using its service, as the safety and wellbeing of service users is the Association's foremost concern.
Any act of intimidation, threat of violence, act of violence or threat of any type of abuse as defined in the Safeguarding Vulnerable Persons at Risk of Abuse National Policy and Procedure will not be tolerated.
The organisation also has the following policies and procedures in place and you can get a copy of these by emailing info@westerncare.com or phone (094) 9025133.

Essential Policies

Supporting Practice Policies

Adult Safeguarding Policy/Accessible

Best Possible Health/Accessible

Child Protection Procedure/Statement

Code of Conduct  /Accessible


Community Connections/Accessible

Complaints Procedure

Department Safety Statement Policy /

Dignity at Work/

Emergency Procedure/Accessible

Fire Safety  

Incident Reporting

Infection Control Guidelines/Accessible

Listening and Responding to People

Manual Handling

Medication/Accessible Medication Policy

Missing Person Procedure/Accessible

Organisational Safety Statement

Personal Intimate Care/Accessible

Protected Disclosures of Information

 Records Management Procedure

Data Protection Procedure

Restrictive Practice

Rights/Accessible Rights Policy

Risk Management for Individuals

Regulations for Service Users' Monies

Supervisory Support

Access to Training and

CCTV guidelines

Driving for all Policy

Dysphagia Policy

Education for Children Policy

Empowering People    Work/Accessible

End of Life Care


Falls Risk Reduction Policy

Food and Nutrition /Accessible

IP (Adults)/ (Autism)/ (Children’s Respite)

Information to Residents

Loss and Bereavement Policy

Managing and Reporting a Death

Organisation risk policy 2020b

Peg Feeding

Referrals Policy

School Leavers

Visitors Policy/Accessible Visitors Policy

Quality Assurance Statement

Human Resources


Adverse Weather Policy

Attendance Management Policy

Completion of Payroll Returns

Court Procedure

Disciplinary Procedure

Employee Assistance Programme

Employment Following Retirement

Garda Vetting Procedure

Grievance Procedure

Inclusive Recruitment Policy/Accessible Procedure

Information Technology

Lone Workers Procedure

Managing Investigations

Probation Policy

Recognised Qualification Procedure

Replacement of Staff

Serious Assault Payment Scheme

Sick Leave Policy

Smoke Free Workplace

Staff Attendance Record

Staff Development Through Training

Time in Lieu


WCA Guidance for Trust in Care


Budget Management Philosophy

Budget Process

Capital Expenditure Income Regulations

Conflict of Interest Policy

Internal Audit Procedure

Maintenance Procedures

Payroll Systems Regulations

Petty Cash - Imprest Account Regulations

Information Technology

Post Opening Regulations

Regulation for Income and Receipts

Regulation for Purchasing, Goods

Regulation for Tenders and Quotations

Regulation for Travelling Expenses

Statement of Internal Financial Control